All of our digital vouchers ("Digital Voucher/s") are digital codes which cannot be canceled, returned, or refunded once purchased and delivered to you or the customer. Please make sure before purchasing to choose the right product, with the correct store country, in the correct currency and payment method.
For purchased Digital Vouchers, refunds will only be applicable if, for a reason caused by LikeCard.com, LikeCard.com does not deliver a valid ordered Digital Voucher to the customer's registered account, or/and registered email address. In this case, refunds will be done only through the original mode of payment.
Any delays in the processing of refunds attributable to the banking institution shall not be the responsibility of LikeCard.com. LikeCard.com's obligation is strictly limited to initiating and submitting the refund request in accordance with applicable procedures.
Digital Voucher Delivery
LikeCard.com will deliver the Digital Voucher to the customer's account within 24 hours after the payment is successful. If you do not receive the purchased Digital Vouchers within 24 hours of successful payment, you must submit a complaint through our website or app chat.
Complaint Timeframe
Failure to submit a complaint within the 24-hour timeframe will be interpreted as the Digital Voucher being successfully delivered. After this period, you will no longer be eligible to claim the Digital Vouchers or to claim a refund.
Contact Customer Service First
Prior to submitting a complaint with your credit/debit card issuer or payment provider, you must contact our customer service team through the website or app chat.
- Non-Refundable After Delivery
- Refund via Original Payment Method
- Delivered Within 24 Hours
